Tuesday, August 19, 2014

Where to Find Us...

Universal Windows Direct is a pretty well known company, but you may be wondering 'where can I find more information on UWD' well we're here to help!

  1. First, you can check out our website http://www.universalwindowschi.com/  on our website you will find information on the following: 
  • Our Windows: You will be able to look at samples of our double hung, casement, awning, bay, bow, and sliding windows. There are also a few additional window samples posted on our website.
  • Our Siding: You will be able to take a look at a couple of siding examples and will be able to look at all the colors we offer! There are also a few additional options you will be able to take a look at and read more about.
  • Our Entry Doors: You will be able to take a look at one of our entry doors. You will also be able to read about Fiber glass and Steel doors, and the strength and durability of the two. You can also take a look at our paint and stain options, glass styles, and the hardware options that we offer. 
  • Our Patio Doors: You will be able to take a look at one of our patio doors. You will also be able to read about the features our patio door offers; such as, fusion welding, safety glass, our exclusive super spacer, and much more! You can also take a look at screen options, color options, glass options, and hardware options. 
  • Our Attic Insulation: You will be able to read about how easy it is for us to insulate your attic and how quickly it would be done. You can also look at some pictures on how it is done!
  • You will also be able to sign up for our news letter and find our phone number, which you can call and sign up for a free estimate!

  2. The next place you can find is Facebook https://www.facebook.com/pages/Universal-Windows-Direct/149382731771700 on Facebook you will be able to find:

 3. Another; and more recent, place you can find us is on twitter @UWDChicago . On twitter you will be able to find:
  • A link to our facebook
  • A link to our website
  • A brief description of our company
  • Tweets will also be sent out with links to our most recent blog updates
  • Tweets informing if we will be in your city and when
 4. We are also on Instagram @UWDChicago. On our Instagram page you will find:
  • Some pictures from local installs
  • A brief description of the company
 5. You can find us on YouTube https://www.youtube.com/channel/UCNNOXyGKBaY3vfUZIJ5utwg . On our YouTube you will find:
  • Videos on removing old windows 
  • A playlist of videos of Universal Windows Direct 
 6. You can also find us on Pinterest (UWDChicago). On our profile you will find the following:

  • A brief description of the company 
  • A link to our website
  • A board titled 'Before and After'. This board contains a bunch of photos of projects we have done recently. They will show what the product (Windows, Siding, Doors, Attic Insulation, Gutters) looked like before and after we did them!
 7. We also have a Google+ account https://plus.google.com/u/0/103798902173271002313/posts . On our Profile you will find:

  • Pictures of local and recent installs
  • A brief description on the company
  • You can ask question, and John will reply to them.
Those are just some of the places you can find us, but if you would like to get a hold of us ASAP call us at 847-699-0888. :)

Wednesday, August 13, 2014

Referral Plan

Our Referral Plan is basically our way of saying thank you for referring us to your friends or family. It is broken down into five parts:

  • First time Referral (leading to a sale)- You get a check for 50 dollars!
  • Second time referral (leading to a sale)- You get a check for 75 dollars!
  • Third time referral (leading to a sale)- You get a check for 100 dollars!
  • Fourth time referral (leading to a sale)- You get a check for 125 dollars!
  • Finally, for a fifth time referral (leading to a sale)- You get a check for 150 dollars!

We truly appreciate everything you do for us, and this is our way of showing it. All we ask for in the referral plan is you family member/friends name and phone number, and we will take it from there. Again this is just our way of saying:

Monday, August 4, 2014

Frequently Asked Questions

  •  Are there any payment programs avaliable? 

  Yes, we offer 12 to 60 months zero down and zero interest. We also have 12 months same as cash and we have the guaranteed price program (we ask that you start with at least five windows and we lock in the price for the rest of your house for two years.)

  • What if I am not looking to do work on my home for a while?
That's totally fine. Call us at 847-699-0888 and get signed up for a free estimate, the price we give you will be good for up to two years, so you have it ready when you're ready to do work.

  • Where are you located?
We are located in Des Plaines IL, on 276 Howard Avenue.  (Kiddy corner from Maine West)

  • Do you have a website?
   We do, our website is http://www.universalwindowschi.com/ . You can also find us on Twitter, Instagram, Pinterest @UWDChicago , and you can also look us up on Facebook.

  • How long does it take to get an estimate?
An average time is 60-90 minutes, depending on how many questions the homeowner has. We want to make sure to explain everything thoroughly, and that the homeowner understands completely about the product that they are purchasing, and the next steps following sale agreement.

  • Why Does your work stand out from others?
We treat home as if it was our own. We only sell and install products that we would have in our home. We strive, and work extremely hard to keep our complaint free status. We have no complaints filed in the last 7 years.

  • What are you currently working on improving?
Everything! If you're comfortable you're not growing!

  • What are the most common jobs?
 Windows! We also do a lot of doors.

  • What do you like about your job?
 Meeting all different kinds of people!

Tuesday, July 29, 2014

Home Shows!

There is a lot of work that goes into setting up and running a home show. We set up for each home show a day in advance so everything looks nice for you! The next day we arrive at the home show and look over everything just to make sure it looks perfect. 
Halie and Bri working a local home show last year

We stay at the venue for about 8-11 hours each day for 2-6 days! We meet many home owners during this time and it's a great experience. 

John having fun at a home show

Overall we speak to 2-4 thousand people, and its tons of fun :)

Thursday, July 17, 2014

The Team

There are many people who make up Universal Windows Direct. There's the General manager, office manager, canvassers, Installation manager, and the owner.

The General manager, John , has been with the company for 6 years. He started off as a canvasser and worked his way up. John is engaged to Halie (the office manager).
John at a recent home show
The Office Manager, Halie , has been here for five years, and like John, she started off as a canvasser and worked her way up. In her off time she spends time with her niece, nephew, and baby cousin.
Halie sporting her 'got windows?' shirt

There are two Canvassers who work with Universal Windows Direct. First there is Marcus, he has been with the company for a year and was a great addition to the team. He loves being outside.
Marcus busy doing office work
Next there is Bri, she has been with us for two years. Along with canvassing she also is the Internet marketing specialist. she loves attending live music events.

Bri modeling with the window models

The Installation Manager, Gedas, has been with the company for five years. He has two kids and is an Olympic level bad mitten player.
Gedas enjoying a day off
Last but not least is Tang, the owner. He loves snowboarding and golfing.

Tang enjoying a day of golf.

Those are our team members. 

Monday, June 30, 2014

How Vinyl Windows are Installed!

Replacing windows can be a confusing process! So here is our attempt to make it all very clear and simple for you!



All Universal Windows Direct installers are employed by us year-round. They are not employed with several other companies and we use them for every install, so you'll see the same smiling faces for each project :)

All of our Installers are:
  • Installation Masters certified
  • EPA Lead Paint certified
  • Covered under general liability insurance and worker's compensation insurance


The installation process is fairly simple and can be broken down in four steps:
  1. Remove the old windows!
    • Remove any rotted wood
    • Clean up the opening


2. Install your new windows!

 3. Insulate, Cap, and caulk
    • We use high grade OSI Quad caulk and foam insulation

     4. Clean up! 


And it's as simple as that! After these steps you are left with your brand new windows.

Friday, June 27, 2014

What is Canvassing

             Each day with canvassing is not like the last. This job is an excellent opportunity to interact with homeowners, and for a few moments, get to know them. As a canvasser, my goal is to make everyone I interact with a little bit happier. I want to bring a smile to each and every homeowners face and give them an amazing opportunity to get an estimate for future reference on their home. Before I head out  I get to the office at 3:30 and start preparing for the day of work ahead. Some people may not know what canvassing is, all I'm doing is going from door to door and talking briefly with homeowners and giving them estimates for all their exterior home improvement needs. Having this job has helped me tremendously with interaction and public speaking. With this job comes some minor difficulties. Like I said before, I'd like to make every homeowner a little bit happier. I can run into people when they're having off days so as a result I'm not the first person they would like to see at their door. Sunburn is another thing you could run into with this job. With the Chicago weather being very diverse, one day could be cold and the next it could be 90 degrees, but this could be easily prevented with a little sunscreen :). For every difficulty with this job there are many more positives, as I said earlier it improved greatly with my public speaking. Also canvasing is an amazing way to interact with the community. Thank you homeowners for giving me such an awesome experience.